Two Steps: 

1. Conduct research and write a synthesis including APA formatted sources
2. Write a memo using your research.

You will submit one document to include a 1 – 2 page research synthesis followed by a separate, 1-2 page memo correspondence. 

Research Synthesis 

Prior to writing this memo, conduct research about Zoom: what it is, and how it is used by organizations for communication. Submit a 1-2 page synthesis of your research with sources cited (in-text and reference list) using APA style.  Wikipedia is not a reference.  Use APA format style with the research synthesis (do not use memo-head/letterhead with your synthesis).  

Memo

Objective: Write a memo to your employees informing them that you have decided to implement Zoom for internal communication.  Zoom will be used so that employees can communicate quickly via online meetings and easily. Explain your rationale, implementation strategy and timing. Acknowledge counter viewpoints and respond to those concerns while expressing confidence (use your research vs opinion) in your decision.

Refer to the memo format on Pages 162 and 561 and Pages 93 – 98 to refresh your memory on audience analysis. View the How to Write a Memo Video Short.  Use your newly created company memo-head and logo for this assignment.  

Rubric