FAQs

Frequently Asked Questions

How do you guarantee originality?

We complete each paper from scratch and in order to make you feel safe regarding its authenticity, we check it for plagiarism before its delivery. To do that, we use our in-house software, which can find not only copy-pasted fragments, but even paraphrased pieces of text. Unlike popular plagiarism detection systems which are used by most universities (e.g. Turnitin.com), we do not report to any public databases—therefore, such checking is safe.   We provide a plagiarism-free guarantee that ensures your paper is always checked for its uniqueness. Please note that it is possible for a writing company to guarantee no plagiarism against open Internet sources and a number of certain databases, but there is no technology (except for turnitin.com itself) that could guarantee no plagiarism against all sources that are indexed by turnitin. If you want to be 100% sure of your paper’s originality, we suggest you to check it using the WriteCheck service from turnitin.com and send us the report.

Can others find out that I am using the service?

If you don’t tell anybody that you are using our services, neither will we. In fact, we take special steps to ensure that the charges that show up on your bank or debit card statement will not reveal the fact that you are using an academic writing service.

How are writers selected

We use a rigorous selection and training process when hiring new writers. When you place an order with us, your writer is selected based upon the subject matter, academic level, and deadline. Be assured that any writer we use has both academic and real world experience that more than qualifies them.

Who do I contact with questions

If you have a general question about our products, services, or policies please contact a customer service representative. If you have questions about a writing project that is currently in progress, please contact your writer directly. Complaints should also be directed to customer service reps as they will be able to connect you with the person most qualified to assist you.

Can I request a specific writer?

If you are a returning customer, you can request the writer who previously completed an order for you. When placing a new order, you need to choose the Request writer option and select the writer you need from the drop-down list. Yet, there may be cases when this particular expert is not available at the moment. Therefore, a different writer can be assigned to your order.

Do you keep a database of pre-written papers?

No, we do not have such a database. All papers you order from us are written from scratch. This means your paper is unique and has never been published before—neither will it be published after we deliver it to you.

Is there a money-back guarantee? If yes, how can I get a refund?

You can get more details about possible types and terms of refunds on our official money-back guarantee page.

How can I pay for an essay? Is it safe to submit payments through your website?

Our website is 100% safe.

After you fill out the order form, you will be redirected to the company’s web page where tips will guide you through an easy process of paying for our service. In a couple of minutes, we receive the funds and start working on your order to provide you with high-quality academic assistance.

How can I send my materials such as case studies to the writer?

You can add any files either while filling out the order form, or right after you did it. Upon entering all of your paper’s details, you will be automatically redirected to your personal order page on NerdMyEssay.com. Here, you can attach any of the required case studies/articles/additional materials directly to the Files tab. As soon as you upload the materials, they become visible to your writer. If you experience any difficulties with uploading your files, feel free to contact our support manager and ask for assistance.

Can I communicate with my writer directly?

You will be able to communicate with the writer assigned by sending messages from your personal account. You will also get an email notification about every new message received from the writer. To ensure your paper is completed in the best possible way, we recommend to check your personal account from time to time to see if your writer has any questions regarding your order.

How long does it take you to find a writer for me?

We start looking for a suitable writer to match your requirements as soon as you place your order. Yet, sometimes it may take a couple of days to find an available expert, especially if you have a complex assignment or subject. You can always check the status of your order, including if a writer was assigned, on your personal account.

Do I pay for revisions?

If you have any extra requirements or need to rewrite the entire paper or large parts of it, you will have to pay an extra fee for such a revision. Please, contact our support service to calculate the cost of the revision your paper may need.

When will my paper be done?

Remember that a writer needs a sufficient amount of time in order to conduct thorough research. Therefore, please choose the most suitable deadline when you place an order. Moreover, the later you need your paper to be delivered to you, the cheaper it will be. Thus, you will be able to save your money while your writer will have enough time to work on your order and ensure its quality.

Make sure you upload all the additional materials at the very beginning. If you fail to do that, the deadline for your order will be postponed as well.

How will I receive my paper?

As soon as your assigned writer completes your paper, you will get a notification via email with a link to your personal account. However, if your deadline is very short or expires soon, you’d better check the order’s progress in your account yourself in order to avoid any misunderstandings. Please note that we do not send files by email. The only way you can download and review your custom paper is by accessing it from your personal account on our website.

What is your refund policy?

You can certainly get your money back in several cases. You can receive a full refund if you have paid for your order twice or if you have placed two identical orders. In case your paper was late or the quality of the paper does not correspond to your expectations, you will get compensation for these issues. You can find more details about possible types and terms of refunds on our official money-back guarantee page.

What if I don’t like the paper? Can I request for a revision?

In case your assignment needs to be changed, you can request a revision from the Files tab of your personal account. To do this, send your comments to your writer and state how much time he or she has to incorporate all the necessary changes. Please check our revisions policy for more information.

I haven’t received the paper by the set deadline. What should I do?

Let us know immediately about that. You can do it by writing a message on your order page, entering a live chat, or calling us. Our support manager will carefully examine your order and will assist you with it right away. The reasons for late delivery may vary from time to time. It can happen that you have entered a wrong email address or your spam filter does not allow you to receive emails from us. It is also possible that the writer is waiting for your reply and can not continue working without your assistance, or we are checking the work for plagiarism. Whatever the case may be, contact us if you have any problems with getting your order on time.

Is your service confidential?

When you place an order with our company, we ask you to provide us with such personal information as your name, phone number, and email address. We need this data to keep you updated on the important things related to your order or account.

We use a secure encrypted connection and do not store your private data if we do not need it anymore. For more details about how we ensure your confidentiality, check our Privacy Policy, which completely complies with the GDPR.

We guarantee that both your personal and financial information is safe. In addition to this, we do not provide this information to any third parties.

In case you have any other questions, please contact us using the details provided here.
Place your order
(550 words)

Approximate price: $22

What you get from our essay writing service

Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Calculate the price of your order

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
$26
The price is based on these factors:
Academic level
Number of pages
Urgency