1/12/24, Assignment Information

Page 1 of 2file:///Users/owner/Downloads/Module%20Two%20Assignment%20Guidelines%20and%20Rubric-2.html

BUS 210 Module Two Assignment Guidelines and Rubric
Overview
Using the management skills and practices that suit your team and its objectives can help to ensure the team’s efficiency and productivity. Analyze
the provided scenario to determine how management skills and practices can help support the team.

Scenario
Imagine that you are an organizational consultant for the SNHU Pet Supply Company. The director of retail operations has asked you to evaluate
the reason for some of the team’s drop in productivity and make recommendations for their improvement. Further conversations with the team
members and managers reveal a conflict in the way productivity and efficiency is being measured and handled.
The team members say that their managers micromanage them. Each week, the managers send out a task list for the team and expect them to fill
out detailed timesheets every day to cross-reference the task list. Any deviations from the list must be explained in a separate email. Moreover,
some team members feel their skill sets are not being used correctly, and that they would be better suited to do tasks that are not being assigned to
them. This has led to some resentment within the team, not to mention high levels of stress to meet the managers’ demands.
The managers maintain that they have just been following the process that’s been set out for years in the company. The many unresolved issues
are taking a toll on the team’s productivity and efficiency, which then feeds back into the conflict, creating a vicious circle.

Prompt
Write a brief report to the director of retail operations that explains the management skills and practices you feel will improve team productivity
and efficiency, using the module reading to support your recommendations.
Specifically, you must address the following rubric criteria:

Overview: Provide a brief overview of the problem you have been asked to resolve, making sure to note specific areas of conflict
between management approaches and employee feedback based on the provided scenario.
Management Approaches: Describe the general functions of management as well as the purpose and benefits of using established
management skills and practices, making sure to use course resources to support your explanation.
Recommendations: Recommend a new management approach, consisting of a blend of management skills and practices, that you
believe will help improve the team’s productivity and efficiency. Explain why you believe these approaches will be effective, and make
sure to use course resources to support your recommendations.

What to Submit
Your submission should be a 1- to 2-page Word document with 12-point Times New Roman font, double spacing, and one-inch margins. Sources
should be cited according to APA style.

Module Two Assignment Rubric

Criteria Exemplary (100%) Proficient (85%) Needs Improvement
(55%) Not Evident (0%) Value

Overview Exceeds proficiency in
an exceptionally clear,
insightful,
sophisticated, or
creative manner

Provides a brief
overview of the
problem, making sure
to note specific areas of
conflict between
management
approaches and
employee feedback
based on the provided
scenario

Shows progress toward
proficiency, but with
errors or omissions;
areas for improvement
may include providing
a clearer overview or
including specific areas
of conflict based on the
scenario

Does not attempt
criterion

10

Management
Approaches

Exceeds proficiency in
an exceptionally clear,
insightful,
sophisticated, or
creative manner

Describes the general
functions of
management as well as
the purpose and
benefits of using
established
management skills and
practices, making sure
to use course resources
to support the

Shows progress toward
proficiency, but with
errors or omissions;
areas for improvement
may include describing
in sufficient detail the
general functions of
management as well as
the purpose and
benefits of using

Does not attempt
criterion

40

1/12/24, Assignment Information

Page 2 of 2file:///Users/owner/Downloads/Module%20Two%20Assignment%20Guidelines%20and%20Rubric-2.html

explanation established
management skills and
practices, or better
using course resources
to support the
explanation

Recommendations Exceeds proficiency in
an exceptionally clear,
insightful,
sophisticated, or
creative manner

Recommends
approaches (blends of
management skills and
practices) that will help
improve the team’s
productivity and
efficiency and explains
why these approaches
will be effective,
making sure to use
course resources to
support the
recommendations

Shows progress toward
proficiency, but with
errors or omissions;
areas for improvement
may include
recommending more
than one new
management approach
and explaining with
sufficient detail and
clarity how these
approaches will be
effective

Does not attempt
criterion

30

Articulation of
Response

Exceeds proficiency in
an exceptionally clear,
insightful,
sophisticated, or
creative manner

Clearly conveys
meaning with correct
grammar, sentence
structure, and spelling,
demonstrating an
understanding of
audience and purpose

Shows progress toward
proficiency, but with
errors in grammar,
sentence structure, and
spelling, negatively
impacting readability

Submission has critical
errors in grammar,
sentence structure, and
spelling, preventing
understanding of ideas

15

Citations and
Attributions

Uses citations for ideas
requiring attribution,
with few or no minor
errors

Uses citations for ideas
requiring attribution,
with consistent minor
errors

Uses citations for ideas
requiring attribution,
with major errors

Does not use citations
for ideas requiring
attribution

5

Total: 100%